New research coordinated by the European Broadcasting Union (EBU) and led by the BBC has found that AI assistants – already a daily information gateway for millions of people – routinely misrepresent news content no matter which language, territory, or AI platform is tested. The CBC and Radio-Canada were participating organizations. The actual report is a 69-page PDF, and includes lots of graphs and examples. It’s actually a good read! Interesting to note that this study only focussed on Public Service Media organizations (PSM), not any commercial news outlets.
Here’s your jaw-dropper:
Overall, 45% of all AI responses were found to have at least one ‘significant’ issue. When including ‘some issues’, 81% of responses have an issue of some form.
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