Category: Service
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Librarian 2.0 – Interviews on the future of libraries
A couple of months ago Will Sherman, writing for DegreeTutor.com, interviewed me as part of a series on the Future of Libraries. Will came to the attention of the library world earlier this year with his good piece, 33 Reasons Why Libraries and Librarians are Still Extremely Important. The series of interviews with Librarians and…
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Two more screen sharing tools
I’ve had each of these on my "to-try" pile for a week and haven’t gotten around to it, but they each look promising and you might want to give them a go. Both offer web-based cross-platform (Mac, Windows, Linux) compatibility. Both appear to be free. LiveLook – http://www.livelook.net/ Easy as 1-2-3(1) Click "Show My Screen"…
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Yugma for screen-sharing
Another link from Sarah at LiB (this one via the lo-fi librarian): Yugma. I haven’t tried it, but it looks to be a solid option if you’re considering tools to share the desktop (co-browsing). The basic service is free and cross platform. It doesn’t offer voice over IP, so you’re stuck texting with whoever’s on…
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How well do you communicate as a distance librarian?
Probably pretty well, since you’re constantly dealing with people via email and on the phone, but it doesn’t hurt to take a step back to see. I’m regularly surprised at the poor voicemails some students leave, blowing through their long name and contact info (if they even leave any). I get emails from cc-workers that…
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Instruction via chat reference: does co-browse help?
The answer appears to be no, which surprised me. The authors, from Southern Illinois University, do caution that it’s a pretty small sample and not to draw many conclusions, but the evidence of their transcript logs seems to indicate that providing a co-browsing option along with chat reference doesn’t really add much instruction to the…
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CFP extended: Special Issue of Journal of Access Services
For a forthcoming double issue of the Journal of Access Services, a recent call for papers has been extended until May 15. The theme is Best Practices in Access Services, and the full details are as follows: The Journal of Access Services is currently accepting manuscripts for consideration of publication in a special issue on…
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Run Meebo in Firefox Sidebar
Lots of libraries seem to be using Meebo or MeeboMe to collect IM requests from multiple clients (AOL, MSN, Yahoo!, GTalk). Up until today I used Trillian to manage all my accounts. While Meebo works just fine, I didn’t like the fact that I had to have a web page open in order to see…