Category: Service
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DistLib LinkDump
Gosh I hate to do a link dump; each of these deserve their own post, but I’ve just had so little time over the past couple of weeks, and see no real openings in the next few that I’ve got to clear these "to blog" tidbits out. Lots of good stuff here, and I’m sure…
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Linking to chat services in the catalogue
Stephen Francoeur at Digital Reference has an intriguing post about how the New Jersey Instititute of Technology has a feature in their catalogue where a search result that ends in no hits provides a link to the school’s virtual reference service. That’s a great idea! I’ve already told our Catalogue Wrangler how lucky he is…
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Great example of how voice can enhance your screencast
Shelly Drumm at Houston Community College Libraries has just posted a great Macromedia Captivate screencast that walks her students through the various IM options available to them (native client, Meebo, Chatango). The screencast’s really well done, with options to choose what to learn about, and to repeat if necessary, but what really struck me was…
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How does your site stack up?
I only finished this short article today, but it was "published" a year ago – not sure how I missed it then, or found it now – probably someone’s delicious feed. Regardless of the provenance, I’d like to recommend the following article: Nicholas, M., Tomeo, M. (2005). Can You Hear Me Now? Communicating Library Services…
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RSS – Information Pizza
Steven Cohen points to Luke Rosenberger’s great tutorial on RSS. Questions asked and answered: What is RSS? What kind of information can I get via RSS? How do I subscribe to and use RSS feeds? How can I fit RSS into my workflow? What about content from online journals and library databases? How can I…
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Screencasts on your Tivo?
We only oficially got Tivo here in Canada earlier this year, so this won’t be a good distribution method up North for a little while yet, but Bryan Zug is reporting that it may be possible to post a video, including a screencast, to a service called Brightcove, and then have it available on your…
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Instruction via Instant Messaging reference: what’s happening?
An article from the most recent issue of The Electronic Library: Title: Instruction via Instant Messaging reference: what’s happening?Author(s): Christina M. Desai, Stephanie J. GravesJournal: The Electronic LibraryISSN: 0264-0473Year: 2006Volume: 24Issue: 2Page: 174-189DOI: 10.1108/02640470610660369Publisher:Emerald Group Publishing Limited Abstract: Purpose – The purpose of this study is to analyze one Instant Messaging (IM) reference service to determine to what extent instruction is or can…
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Keeping in touch with the Big 3 Screencasters
I’m reading Naked Conversations right now, and earlier this week I was thinking how much I appreciate the TechSmith Visual Lounge blog. Once upon a time I had a good relationship with one of the customer service reps at Qarbon, and he kept me updated with what was new with ViewletBuilder, but he’s gone now…