A recent report from CILIP, the Library and Information Association in the UK, provides results from a small survey of 162 “information professionals” in the UK from late 2024. AI and the UK Library Profession: Survey Report 2025 runs 33 pages long, but much of that consists of selected open-text responses to the survey.
I found that the results closely mirrored what I’m seeing at MPOW and in North America, except for reference chatbots, which are an important thing in my library, but apparently not so much over there or over here, generally.
I always like to hear specifically what tools others are using, and here the top three were ChatGPT, Copilot and Claude, but very closely followed by Gemini.
Two quotes that stuck out:
The commonest activity that there is in the area of AI literacy, is training users to understand AI as an aspect of information literacy, rather than direct uses on AI services.
Again, that’s just like here, and:
It may be significant that fears about job displacement among librarians did not appear frequently in comments. There was no direct question in the survey about this but it did not appear as an issue in open text questions.
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